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Crisis Support Advice

This page provides information and contact details for Services across Liverpool City Council which can offer help and support to residents suffering financial hardship, struggling with debt, in need of benefits advice, at risk of homelessness or otherwise in need of help and support.

WITHOUT MONEY / FUEL OR FOOD

Vulnerable people and people on a low income without funds to purchase food and essential items.

BENEFIT ADVICE

For customers who require a benefit check to see if they are entitled to any additional benefits, help to fill in forms. Help to query or challenge DWP decisions.

 

UNIVERSAL CREDIT HELP TO CLAIM

Customers requiring help to make a claim Universal Credit

 

DEBT/BUDGETING ADVICE 

Customers requiring help and support when dealing with debt.

STRUGGLING TO PAY FUEL BILLS  

Customers who would benefit from energy saving advice and help for people who cannot pay fuel bills

MOVING HOME / WITHOUT FURNITURE / WHITE GOODS

Vulnerable people and people on a low income without funds to purchase, furniture or white goods, removal fees etc.

SUPPORT WITH RENT ARREARS / SHORTFALL IN RENT

Customers who require help and support when dealing with a shortfall in rent or rent arrears

EVICTION

Residents who are at risk of losing their home

FREE SCHOOL MEALS

Free School Meal Application

HELP TO FIND TRAINING OR WORK

Customers requiring advice and support to find work

HOMELESSNESS / ROUGH SLEEPERS

If you are worried about someone who is sleeping rough

FAMILIES AND INDIVIDUALS REQUIRING SUPPORT

If you are worried about a family or an individual who needs additional help and support

ACCESS TO DIGITAL SUPPORT

Customers requiring help to make referrals on line

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